PERFORMANCE MEASUREMENT SYSTEMS CHECK-UP
Saving the investment made in PMMS
In the recent past, many organizations in all sectors have made substantial investments to implement performance measurement and management systems (PMMS) in order to improve their performance, both at the organizational level and at the individual level.
Despite the large amount of money spent, results achieved were not always up to expectations, in fact they were often so disappointing as to force organizations to downsize the initial ambitions, if not even to completely abandon the project.
Scorecards that are no longer up to date with the purchase of expensive software applications for their automation, evaluation and incentive practices reduced to mere fulfillment with growing dissatisfaction both by managers and collaborators, are just some evidences of the consequences suffered.
Abandoning the project means completely losing not only all the money invested, but also the personnel’s trust in using practices to recognize and reward good performance.
This option can be avoided by relying on a structured review of the entire performance measurement and management process, to act on the causes that did not allow effective use.
The possible causes of failure can be various. By analyzing them, the most appropriate corrective actions can be identified and activated to revitalize the entire process, thus protecting the investment made.
Bocci Consulting helps organizations to safeguard the investment made in the performance measurement and management system, identifying the malfunctions that have undermined their usefulness and proposing solutions to restore its effectiveness.